DYNAMICS OF BANKING SERVICES DEVELOPMENT IN UZBEKISTAN

Authors

  • Laziz Abdughafforovich Urinov PhD student at the Andijan Faculty of Tashkent State University of Economics, Author

Keywords:

bank services; digital transformation; innovations; customer-centricity; financial stability; inclusivity; Uzbekistan banking system

Abstract

This article examines the dynamic development of banking services in Uzbekistan, emphasizing the impact of digital transformation and innovation. It analyzes strategies implemented to enhance financial inclusion and sustainability, highlighting the shift towards customer-centric approaches and outlining key insights into the future trajectory of the banking sector.

References

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Published

2026-02-16