THE LISTENING SKILLS OF A LEADER
Keywords:
leader, listening skills, management psychology, communication culture, interaction, social psychologyAbstract
This article analyzes one of the essential competencies required for a leader's successful performance — listening skills. It emphasizes the ability of a leader to establish effective communication with subordinates, attentively listen to them, and thereby create a climate of trust within the work process. From the perspectives of social psychology and managerial psychology, listening is presented as one of the fundamental communicative skills that must be cultivated by a leader. The article also highlights how the leader’s listening culture and persuasive interaction contribute to the formation of productive relationships within the organization.
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